Last Updated: October 28, 2026

 

1. Introduction

Certix Consulting ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website at https://www.certixconsulting.org ("Website") or engage our consulting services. Certix Consulting is based in St-Hyacinthe, QC, Canada. By using our Website or providing your information to us, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our Website.

 

2. Information We Collect

We collect personal information only to the extent necessary to deliver our services and operate our Website.

Information you provide directly: name, email address, phone number, company name and job title when you submit the contact form on our Contact page, book a consultation or service, or email us; project details, audit documentation and communications necessary to perform our services; and records of your communications with us.

Information collected automatically: pages visited, time spent on the Website, referring URLs, browser type and operating system; IP address (anonymized where feasible), device type and screen resolution; and cookie data as described in section 6.

We do not knowingly collect sensitive personal information such as health data. There is no user account or password system on this Website, and we do not collect account passwords.

 

3. How We Use Your Information

We use your personal information to respond to your inquiries and evaluate potential engagements; deliver consulting services, including gap analysis, internal audits, compliance assessments and FMEA analysis; communicate about project status, proposals, deliverables and service updates; improve our Website content, user experience and service offerings; comply with applicable legal and regulatory obligations; and protect our rights, intellectual property and the security of our systems.

 

4. How We Share Your Information

We do not sell, rent or trade your personal information to third parties for marketing purposes. We may share information with service providers who perform services on our behalf, such as website hosting (Wix) and booking tools; professional advisors such as legal, accounting or insurance advisors as needed; and authorities if required by law, court order or government request. In the event of a merger, acquisition or sale of all or part of our assets, your information may be transferred to the acquiring party.

 

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100 percent secure. We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. When your information is no longer needed, we securely delete or anonymize it.

 

6. Cookies

Our Website uses cookies to improve functionality, analyze usage and enhance your experience. Necessary cookies are essential for Website functionality. Performance and analytics cookies help us understand how visitors interact with our Website. Functional cookies enable enhanced features, such as remembering your preferences. There is no separate Cookie Policy: this section is our complete statement about cookies. You can control or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.