Last Updated: May 5th, 2026

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1. Introduction

Certix Consulting ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at [your website URL] ("Website") or engage our consulting services.

By using our Website or providing your information to us, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our Website.

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2. Information We Collect

We collect personal information only to the extent necessary to deliver our services and operate our Website responsibly.

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you submit a contact form or inquiry .

• Engagement Information: Information related to consulting services, including project details, audit findings, compliance documentation, and communications necessary to perform our contractual obligations .

• Correspondence: Records of your communications with us, including emails and messages through our Website.

Information Collected Automatically

• Usage Data: Pages visited, time spent on the Website, referring URLs, browser type, and operating system .

• Device Information: IP address (anonymized where feasible), device type, and screen resolution.

• Cookie Data: We use cookies and similar tracking technologies to enhance user experience and analyze Website traffic. For details, see our Cookie Policy below .

Information We Do Not Collect
We do not knowingly collect sensitive personal information (such as health data, racial or ethnic origin, or biometric data) through our Website. If any consulting engagement requires handling such data, we will establish a separate agreement with explicit consent where required.

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3. How We Use Your Information

We use your personal information for the following purposes:

• Responding to your inquiries and evaluating potential engagements.

• Delivering consulting services, including gap analysis, internal audits, compliance assessments, and certification support .

• Communicating about project status, proposals, deliverables, and service updates.

• Improving our Website content, user experience, and service offerings.

• Complying with applicable legal and regulatory obligations.

• Protecting our rights, intellectual property, and the security of our systems.
   

4. Legal Basis for Processing (GDPR / Applicable Laws)

For individuals in the European Economic Area (EEA), the United Kingdom, or other jurisdictions requiring a legal basis for data processing, we rely on the following grounds :

Legal BasisDescription

ConsentYou have given clear consent for us to process your personal data for a specific purpose (e.g., receiving marketing communications).

Contractual NecessityProcessing is necessary to perform a contract with you or to take steps at your request before entering a contract.

Legitimate InterestsProcessing serves our legitimate business interests (e.g., responding to inquiries, improving our Website, securing our systems) and does not override your rights and freedoms.

Legal ObligationProcessing is required to comply with applicable laws, regulations, or legal processes.

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5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances :

• Service Providers: We may engage trusted third-party companies to perform services on our behalf, such as website hosting, analytics, email delivery, and IT support. These providers have access to your information only to perform specific tasks and are contractually obligated to protect your data .

• Professional Advisors: We may disclose information to legal, accounting, or insurance advisors as necessary for business operations and risk management .

• Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental regulation, or to protect our rights, property, or safety .

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
   

6. Cookies and Tracking Technologies

Our Website uses cookies to improve functionality, analyze usage, and enhance your experience. Cookies are small text files stored on your device when you visit our Website .

Types of Cookies We Use

• Necessary Cookies: Essential for Website functionality (e.g., cookie consent preferences, security verification). These cannot be disabled .

• Performance/Analytics Cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics). These require your consent before activation.

• Functional Cookies: Enable enhanced features, such as remembering your preferences.

Managing Your Cookie Preferences
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect Website functionality. For users in jurisdictions requiring consent (e.g., EEA, UK, California), we will only set non-essential cookies after obtaining your explicit consent via a cookie consent banner.

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7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption where appropriate, access controls, and regular security monitoring .

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

When your information is no longer needed, we securely delete or anonymize it. Retention periods vary depending on the nature of the information and the services provided.

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9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information :​

• Right to Access

  • Request a copy of the personal information we hold about you.

• Right to Rectification

  • Request correction of inaccurate or incomplete information.

• Right to Erasure (Right to be Forgotten)

  • Request deletion of your information when it is no longer necessary or where consent is withdrawn.

• Right to Restrict Processing

  • Request limitation of how we use your information in certain circumstances.

• Right to Data Portability

  • Request transfer of your information to another organization in a structured, machine-readable format.

• Right to Object

  • Object to processing based on legitimate interests or for direct marketing.

• Right to Withdraw Consent

  • Withdraw previously given consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [your contact email address]. We will respond to your request within the timeframes required by applicable law and will not discriminate against you for exercising your privacy rights.

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10. International Data Transfers

If you are located outside of [your country] , please be aware that your information may be transferred to, stored, and processed in [your country] or other jurisdictions where we or our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

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11. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

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12. Third-Party Links

Our Website may contain links to third-party websites, resources, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

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13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by posting a prominent notice on our Website or by email (if you have provided one). The "Last Updated" date at the top of this policy indicates when changes were made. Your continued use of the Website after any changes constitutes your acceptance of the revised policy.

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14. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact Certix Consulting at:

Email: info@certixconsulting.org
Phone: +1 450 518 4131